The Web Survey team at FirstBPO specializes in custom programming. These surveys are developed in close cooperation with our clients, troubleshooting and working together to find the exact solution for each problem. Using custom designed programs, our teams develop user-friendly, reliable and interactive surveys that keep customers and potential clients coming back for more.

Our skills include:

Web languages : Asp, JavaScript, VBScript, PHP

Database : Ms SQL Server 2000, Ms Access, My SQL

Testing Tools : Test Director, Win Runner

Survey Tools : Confirmit

The flexible and user-friendly Confirmit software enables you to create powerful online surveys and reporting applications designed for market research, customer satisfaction and employee satisfaction initiatives. Used by the largest MR agencies and global corporations, your investment in Confirmit will give you fast returns.

The three main application areas of Confirmit are:

• Customer satisfaction and feedback
• Market research and feedback
• Employee satisfaction and feedback

The integrated software contains the following (main areas):

• Project management handling
• Templates and libraries
• Questionnaire designer
• Test environment
• Deployment environment
• Respondent handling (e-mail and panel management)
• Data collection control
• Report definition and distribution
• Export of response data